Can I write emails using AI?

Yes, you can!

Writing sales emails is one of those things that sounds easy until you actually have to do it all day.

You want to sound personal. You want to sound sharp. You want to move fast. And ideally, you don’t want every email to feel like you’re starting from zero.

That’s exactly why we built AI email writing into Salesflare.

Instead of forcing you to jump between your CRM and some generic AI tool, Salesflare helps you write and rewrite emails right where you already work: in the email editor itself.

The feature lives behind a new Assist button and supports writing from scratch, adjusting a draft, correcting mistakes, polishing wording, changing tone, making emails longer or shorter, personalizing them, and translating them.

Here’s how to use it. 👇

Open the email composer in Salesflare and look for the new Assist button in the toolbar.

Click it, and you’ll see a list of AI actions you can run on your email:

That’s the whole idea: no complicated workflow, no separate AI window, no copy-pasting back and forth.

This is the easiest entry point.

If you’re starting a new email or replying and don’t quite know how to begin, click Assist and choose Write email. Salesflare will ask you for a short instruction, then generate a draft for you. “Write email” is meant for starting a thread or writing a reply based on a few words of input.

This works best when you give it a concrete prompt. For example:

You do not need to over-prompt it. A short, clear instruction is usually enough.

This is probably the most useful action in day-to-day work.

You already wrote something. It’s not bad. It’s just not quite right.

Click Adjust email, tell Salesflare what to change, and let it rework the draft based on your instruction. Under the hood, this action is designed specifically for “the user has an email draft and needs specific adjustments.” It can use the current draft, selected text, the previous email, account context, and your AI email settings if available.

Good instructions here are things like:

This is where AI becomes genuinely useful: not as a replacement for your judgment, but as a fast editor.

Use this when the message is fine but you want spelling, grammar, and punctuation cleaned up without changing the tone or meaning.

Use this when the email needs to sound smoother and more natural. This one improves clarity and style while keeping the meaning and tone intact.

Use this when your draft is too casual for the situation and you want a more professional tone.

Use this when your message sounds too stiff and you want it to feel more human and conversational.

Use this when the email is too thin and could use a bit more explanation or context. This action can also take the ongoing discussion and account timeline into account, so it is not just padding for the sake of padding.

Use this when you already said what you need to say, but in too many words. This one trims redundancy while trying to keep the core message and tone.

These actions matter because most sales emails do not need a full rewrite. They need one good pass.

The Personalize email action is meant to make a draft more relevant by incorporating recipient details or recent interactions. It can also use previous emails and account timeline context if available.

That means it is not just sprinkling in a first name. It is meant to pull in the context you already have in Salesflare and use it to make the email more specific.

This is where the real value sits.

Generic AI can write generic sales emails all day long. The reason this feature is more useful is that it is built to work with:

That combination is what makes the output feel less robotic and more usable.

If you need to send the same message in another language, click Translate email and choose the target language.

It will preserve tone, preserve formality level, preserve meaning, and avoid translating names, company names, or email addresses.

That last part matters more than it sounds. Bad translation tools often break names, brands, or email formatting.

This is the part that matters most.

Salesflare’s email AI is not only looking at the current email. It can also generates an AI personalization settings from your recently sent emails and LinkedIn profile.

Those settings can include:

In other words, the system is not just trying to write a “good email.” It is trying to write an email that sounds more like you.

You can use it like this:

A few tips that usually make the output better:

That's all we have. If you have any further questions about our email AI or anything else, reach out to us on the chat!