You've downloaded the Outlook plugin but can't see it in your inbox? 

It's possible that Microsoft disabled the plugin or it's set to inactive. Here's how to re-enable it.

Re-enable plugins in Outlook 2013 or 2016

To re-enable plugins in Outlook 2013 or 2016, go to File > Info and click on Slow and Disabled COM Add-ins.

For Salesflare, click Always enable this add-in.

Re-enable plugins in Outlook 2010

To re-enable plugins in Outlook 2010, go to File and click on Add-Ins.

Scroll down in your list of add-ins and look for Salesflare. Check to see if it's in the Inactive or Disabled lists.


If Salesflare is on the Disabled Application Add-ins list, re-enable it like this:
Under Manage, click on the dropdown menu and select Disabled Items, then Go.

Select Salesflare from the list and press Enable.

If Salesflare is on the Inactive Application Add-Ins list, re-active it like this:
Under Manage, click on the dropdown menu and select COM Add-Ins, then Go.

You will find a list of add-ins - some with check marks, some without. 

Find Salesflare, check the checkbox on the left and press OK.

Now your Salesflare sidebar will appear back in your inbox again. 🚀

Still having issues? Ping us on the chat.

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