# How can I use the relationship intelligence?
What relationship metrics are there? How can I use them to my advantage?
Salesflare's relationship metrics are a transformative tool for building stronger connections.
They can quickly give you an insight into any relationship and also enable you to filter through relationships at scale.
## Analyze any relationship
On each contact and account, you can analyze your team's relationship with them in one quick overview:
* Who in the team (using Salesflare) has the strongest relationship with them
* How engaged they are with you ([hotness](https://intercom.help/salesflare-howto/en/articles/2443980-how-is-lead-account-hotness-calculated) is only available on accounts)
* How many emails you sent, received, and when the last email was exchanged
* How many meetings you had, when the last one took place, and when the next one will
* And about the same for calls
This enables you to get a quick insight without having to examine the timeline in detail.
Even if you connect or disconnect new inboxes, add or remove new contacts, add or remove new teammates, … these metrics will always update correctly.
Note that one limitation we’re addressing is that some email IDs are unique per mailbox. As a result, emails received in multiple inboxes may be counted more than once.
## Filter your relationships
These relationship metrics don’t only give you a quick insight into each relationship separately.
You can also use any of these powerful metrics to filter and create customer segments across many relationships:
* Strongest relationship, (my/team) relationship strength
* Account hotness
* Last email date, # emails sent, # emails received
* Last meeting date, next meeting date, # meetings had
* Last call date, # calls had
To inspire you, here are a few concrete use cases that can revolutionize the way you work:
* Find out which people you recently had meetings with (filter by last meeting date less than x days ago), so you can follow them up and/or move their opportunities to the right stage
* Make a list of who you’re forgetting to follow up (filter by last email date more than x days ago)
* Send email workflows from the person who has the strongest relationship (duplicate a one-time workflow, change the “strongest relationship” filter, and set the “from” email)
* See which strong relationships are slipping off your radar (filter by relationship strength and last email and/or meeting date)
* …
Have questions? We’re here to help you make the most out of it. Just hit us up on the chat!