# My emails are not syncing anymore. How can I fix this?

Issues with your email connection & how to remedy them.

If your emails have stopped syncing, your email connection might have stopped working.

This might have multiple causes:

*   You changed your password. **See below** how to remedy.
    
*   Your email server has issues. Contact your IT administrator to check it out.
    
*   Our email infrastructure partner [Nylas](https://www.nylas.com/) has issues. If you've connected your email with the 'Other via IMAP' option, check [their status](https://status.nylas.com/).
    
*   Anything else? Contact us via the live chat.
    

* * *

  
**Did you change your password?**

If you did, you can fix this by disconnecting and reconnecting your emails.

1.  Go to ["Settings" \> "Email settings"](https://app.salesflare.com/#/settings/email). 
    
2.  Click on "Reconnect" to reconnect your email
    

![](/assets/7f0a9632c8c4d4dcf3570504.png)

  
Key in your log-in credentials then follow the instructions on the page to authenticate your email connection with Salesflare.